The five most important upcoming trends in Intranets

These trends reflect the growing importance of making Intranets user-friendly and effective, to support the needs and goals of its users. They provide a good starting point for understanding the future direction of Intranets and can help organizations create Intranets that meet the needs of their employees and support their work processes.

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Precio Fishbone
Published: January 30, 2023
2~ minutes reading

Artificial Intelligence and Machine Learning

The use of AI and machine learning in Intranets is becoming more prevalent, with the goal of making the user experience more efficient and personalized. For example, AI-powered search functionality can help users find the information they need more quickly, by providing relevant and accurate results based on their search history and preferences.

Additionally, AI can also be used to analyze user behavior, making recommendations and providing personalized content based on their needs and interests.

Gamification

Gamification involves incorporating game-like elements into the Intranet to engage users and encourage participation. This can be achieved through quizzes, surveys, or competitions, which can help improve user engagement and increase participation in Intranet activities.

For example, a quiz could be used to test employees’ knowledge of company policies, while a competition could be used to encourage employees to share their ideas for improving the company.

Personalization

Personalization is becoming increasingly important in Intranet design, with the goal of making the user experience more tailored and relevant to each individual user. This can be achieved through features such as personalized dashboards, recommended content, and targeted news feeds.

Personalization can help users quickly find the information they need and ensure they receive relevant and up-to-date information, improving their overall experience with the Intranet.

Mobile-First Design

With the increasing number of employees working remotely, Intranets are being optimized for mobile devices, with a focus on mobile-first design. This means that the Intranet is designed and built to be accessed primarily from mobile devices, with responsive design to ensure a consistent user experience across all devices.

Mobile-first design is important for Intranets, as it allows users to access the Intranet from anywhere, at any time, on any device, improving their flexibility and productivity.

Increased Focus on User Experience

The focus on user experience in Intranet design is becoming increasingly important, with a focus on making the Intranet more intuitive, easy to use, and accessible to all employees. This includes designing the Intranet with a user-centered approach, incorporating features such as clear navigation and information architecture, and conducting user testing to validate the design.

The focus on user experience is crucial in creating an Intranet that meets the needs and goals of its users and supports their work processes.

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